Privacy Policy

This Privacy Policy explains how Lunestique collects, uses, stores, and protects personal information when you visit or use our website and services.

Lunestique is operated by:

Omnex Trade LLC

30 N Gould St Ste 4310
Sheridan, WY 82801
United States

Email: support@lunestique.com

We are committed to protecting customer privacy and handling personal information responsibly. We comply with applicable privacy laws, including the GDPR where applicable to customers located in the European Economic Area.

Information We Collect

Information You Provide

When you place an order, create an account, or contact us, we may collect information including:

1. 1. • Full name

      • Email address

      • Phone number

      • Billing and shipping address

      • Company information where applicable

      • Order and transaction details

      • Customer support communications

Payment Information

Payments are processed through secure third-party payment providers.

We do not store complete payment card numbers or sensitive payment information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

1. 1. • IP address

      • Browser type

      • Device information

      • Website usage activity

      • Pages visited

      • Access times

      • Cookies and similar technologies

How We Use Your Information

We may use collected information to:

1. 1. • Process and fulfill orders

      • Provide customer support

      • Send order confirmations and shipping updates

      • Improve website functionality and customer experience

      • Maintain website security

      • Prevent fraud and unauthorized transactions

      • Comply with legal obligations

      • Send promotional communications where permitted and where consent has been provided

Information Sharing

We do not sell, rent, or trade personal information.

We may share information with trusted third parties when necessary to provide our services, including:

1. 1. • Payment processors

      • Shipping and logistics providers

      • Website hosting providers

      • Analytics and technology service providers

      • Government authorities when legally required

Third-party service providers are expected to protect personal information according to applicable privacy and security requirements.

Cookies

Lunestique uses cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

1. 1. • Remember customer preferences

      • Maintain account sessions

      • Analyze website traffic

      • Improve website performance

      • Support security features

You may control cookie settings through your browser. Disabling cookies may affect certain website functions.

Data Security

We use reasonable technical and organizational measures to protect personal information, including:

1. 1. • Secure encrypted connections

      • Protected website infrastructure

      • Access controls

      • Security monitoring procedures

Although we take reasonable steps to protect information, no online transmission method can be guaranteed to be completely secure.

Personal information is retained only for as long as necessary for business operations, legal requirements, dispute resolution, and security purposes.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights including:

1. 1. • Accessing your personal information

      • Correcting inaccurate information

      • Requesting deletion of personal data

      • Restricting certain processing activities

      • Requesting data portability

      • Withdrawing consent where processing is based on consent

To exercise your privacy rights, please contact:

support@lunestique.com

International Data Transfers

As an international e-commerce business, personal information may be processed or stored in the United States and other countries where our service providers operate.

Where required, we take reasonable measures to ensure personal information receives appropriate protection.

Children’s Privacy

Lunestique is intended for users aged 18 and above.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Updated versions will be posted on this page with the revised effective date.

Contact Information

Company Name: Omnex Trade LLC

Website: https://lunestique.com

Business Address:
30 N Gould St Ste 4310
Sheridan, WY 82801
United States

Phone: +1 845-823-5284

Email: support@lunestique.com